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Professional News
Published Online: 18 May 2007

How to Foster Continuity of Care

Publication: Psychiatric News
Volume 42, Number 10
https://doi.org/10.1176/pn.42.10.0019
The following are recommendations from the National Council for Community Behavioral Healthcare on helping people with serious mental illness continue to receive treatment after their discharge from inpatient care:
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Hospitals and community-based organizations should collaborate more closely with one another. This may include standardization of information and shared electronic health records.
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Providers and mental health organizations should use treatment-performance standards as part of a quality-improvement approach that can enhance treatment continuity.
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All mental health consumers should receive care management for transition from hospital to community; care-management services should be reimbursable by all payers, and the disincentives to providing them should be removed.
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Mental health agencies should focus on the “pull model” of transition from inpatient to outpatient care, which emphasizes involving community-based providers in the transition process.
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Accreditation standards should be aligned to address and improve continuity of therapy in treating mental illness.
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Consumers and their families should be educated about the benefits of maintaining their medical histories, whether through written logs or portable electronic devices.
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Consumer-driven recovery planning should include the appropriate use of hospitalization. More thoughtful use of inpatient services can lead to a reduction in emergency-room use and a decrease in number of hospitalizations.
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Payers who collect data about mental health services and performance should share the data with appropriate stakeholders to enhance the provision of care.
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Consumers and mental health advocates should be involved in all levels of system delivery and evaluation. Examples include using peer specialists as part of a treatment team and involving them in the development and implementation of performance-evaluation measures. ▪

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Psychiatric News
Volume 42 • Number 10 • May 18, 2007
Pages: 19 - 20

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Published online: 18 May 2007
Published in print: May 18, 2007

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