Skip to main content
Full access
Technology in Mental Health
Published Online: 28 May 2020

Rapid Conversion of an Outpatient Psychiatric Clinic to a 100% Virtual Telepsychiatry Clinic in Response to COVID-19

Abstract

In anticipation of a surge of COVID-19 cases in Northern California, the outpatient psychiatric clinic at UC Davis Health, in which 98% of visits initially occurred in person, was converted to a telepsychiatry clinic, with all visits changed to virtual appointments within 3 business days. The clinic had 73 virtual appointments on its first day after full conversion. This column describes the process, challenges, and lessons learned from this rapid conversion. Patients were generally grateful, providers learned rapidly how to work from home, and the clinic remained financially viable with no immediate losses.

Formats available

You can view the full content in the following formats:

Information & Authors

Information

Published In

Go to Psychiatric Services
Go to Psychiatric Services
Psychiatric Services
Pages: 749 - 752
PubMed: 32460683

History

Received: 9 April 2020
Revision received: 16 April 2020
Revision received: 18 April 2020
Accepted: 21 April 2020
Published online: 28 May 2020
Published in print: July 01, 2020

Keywords

  1. Telemedicine
  2. Telepsychiatry
  3. COVID-19
  4. Pandemic
  5. Outpatient Psychiatry
  6. Information Technology

Authors

Details

Peter Yellowlees, M.B.B.S., M.D.
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Keisuke Nakagawa, M.D. [email protected]
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Murat Pakyurek, M.D.
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Angel Hanson
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Jerry Elder
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.
Helen C. Kales, M.D.
Department of Psychiatry and Behavioral Sciences, UC Davis Health, Sacramento, California. Dror Ben-Zeev, Ph.D., is editor of this column.

Notes

Send correspondence to Dr. Nakagawa ([email protected]).

Funding Information

The authors report no financial relationships with commercial interests.

Metrics & Citations

Metrics

Citations

Export Citations

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

For more information or tips please see 'Downloading to a citation manager' in the Help menu.

Format
Citation style
Style
Copy to clipboard

View Options

View options

PDF/EPUB

View PDF/EPUB

Full Text

View Full Text

Login options

Already a subscriber? Access your subscription through your login credentials or your institution for full access to this article.

Personal login Institutional Login Open Athens login

Not a subscriber?

Subscribe Now / Learn More

PsychiatryOnline subscription options offer access to the DSM-5-TR® library, books, journals, CME, and patient resources. This all-in-one virtual library provides psychiatrists and mental health professionals with key resources for diagnosis, treatment, research, and professional development.

Need more help? PsychiatryOnline Customer Service may be reached by emailing [email protected] or by calling 800-368-5777 (in the U.S.) or 703-907-7322 (outside the U.S.).

Media

Figures

Other

Tables

Share

Share

Share article link

Share