The Pennsylvania Department of Human Services, Office of Mental Health and Substance Abuse Services (OMHSAS), was an early pioneer in reducing and ending the use of seclusion and restraint in its state hospitals and forensic centers (
1–
4). This renaissance in the care of people with mental illness has spread worldwide, with seclusion and restraint no longer viewed as treatments, but rather as treatment failures (
1–
10). Since 1990, members of past and present OMHSAS leadership teams have monitored the impact of seclusion and restraint reduction on safety and quality of care (
2–
4).
Despite concerns that ending the use of seclusion and restraint in mental health facilities would lead to increased assaults and injuries, the experience has been the opposite (
5–
9). Even though successful treatment approaches have been proven safe and effective in reducing seclusion and restraint, these containment procedures continue to be used at numerous facilities worldwide (
10–
14). Additionally, the use of containment procedures and forced medication continues to raise concerns about patient and staff safety worldwide (
6,
15–
18).
People who have experienced seclusion, restraint, or forced administration of medication perceive these procedures to be disrespectful and harmful, to violate human rights, and to compromise trust and therapeutic relationships (
6,
9). Furthermore, they feel that appropriate and supportive interventions would have averted the use of these coercive procedures (
6). Worldwide, interest has grown in reducing and ending the use of seclusion and restraint in all inpatient settings (
10). Interventions that have been effective in avoiding the use of coercion require the commitment of all team members (
19,
20).
The objective of this study was to assess ongoing efforts of ending the use of seclusion and mechanical restraint in the Pennsylvania State Hospital System and to evaluate the safety of this approach, which has been used for >30 years.
Methods
Study Setting
This study examined data from adults ages ≥18 years civilly committed to the Clarks Summit, Danville, Norristown, Torrance, Wernersville, and Warren State Hospitals in Pennsylvania (N=3,989) and those criminally committed to the Regional Forensic Centers at Norristown and Torrance State Hospitals (N=3,548) between January 1, 2011, and December 30, 2020. These facilities provide acute and subacute levels of care to people in their geographic service areas. During the decade under study, the system provided about 4.82 million days of care (civil, N=3.93 million; forensic, N=890,000) within 76 treatment units (civil, N=62; forensic, N=14).
Over the past 10 years, the patient census in the civil hospitals decreased from 1,249 in January 2011 to 915 in December 2020, a 27% (N=334) decrease. During the same period, the census in the forensic units increased by 21% (N=43), from 208 in 2011 to 251 in 2020. No closures or consolidations occurred during this period.
The Pennsylvania State Hospital System provides services by using a medical model led by a psychiatrist. Ideally, a civil hospital or forensic unit has a psychiatrist and a physician (shared among units), four direct care workers, two licensed nurses, a social worker, and program staff. Patient acuity, capacity, and census affect these ratios. The civil hospitals offer a treatment mall program based on an individual recovery approach to care and services (
21).
Forensic centers provide a similar treatment approach, using a medical model led by a psychiatrist, within a secure treatment setting that is primarily focused on stabilization, competency assessment, and restoration. Both systems of care provide a full array of treatment and support services in partnership with families as well as county and community providers (
22,
23).
People admitted to a civil hospital were previously served in an acute inpatient care setting. All admissions are involuntary and, according to the Mental Health Procedures Act, can last up to 180 days and may be renewed on the basis of the individual’s psychiatric condition (
24).
Forensic admissions are also regulated by the Mental Health Procedures Act and arise primarily from county-level correctional facilities (
23,
24). Most people admitted to a forensic center are under the jurisdiction of the criminal courts and have been determined to have a mental illness and to be in need of stabilization. Others may be exhibiting symptoms of a mental illness, and a determination may be needed about whether the admitted person is competent to stand trial. In addition, the person may have been tried for their crime, and the court may request assistance or “aid in sentencing” of the individual. This procedure assists the court in determining the best setting for people who may experience further exacerbation of symptomatology while incarcerated.
State policy on the use of containment procedures (i.e., seclusion and restraint) did not change during this study. Physical restraint is defined as any hands-on control or containment of a person. Mechanical restraint involves the use of any devices to control or contain a person. The hospital system limited the use of mechanical restraint to two or four body locations with soft Velcro-type restraints only. The present policy limits patients’ time in physical restraint to a maximum of 10 minutes and prohibits restraint in the prone position. Mechanical restraint and seclusion are limited to 30-minute applications, which can be renewed with a physician’s order (
25). Transfer restraints, used to move people outside the forensic centers, were not part of this study, per national reporting standards.
Starting in 2017, the civil hospitals and forensic centers, independently and at different times, initiated local policy changes to reduce the maximum allowable time in physical restraint from 10 to 3 minutes (
26,
27). These changes were made with the support of new training protocols and amid growing concern that the prolonged use of physical restraint, in any position, was dangerous for everyone involved.
Data Description and Analysis
Data on 68,153 incidents of assault, aggression, and self-injurious behavior (civil, N=55,560; forensic, N=12,593) reported through the hospital risk management system during the decade under study were entered into a database and included all episodes of mechanical restraint, physical restraint, and seclusion. These data were structured by using national reporting standards and were linked to the patient information system to evaluate diagnostic and demographic differences in the use of these procedures (
28).
Electrical shocking devices and chemical sprays are not permitted for use in any Pennsylvania facility. OMHSAS leadership reviewed this study and exempted it from institutional review board approval because no human testing was involved.
Rates of use and counts for each containment procedure and all safety measures were reported for comparative analysis and to evaluate changes during the study. The chosen safety measures—patient-to-patient and patient-to-staff assaults and incidents of aggression and self-injurious behavior—were selected because they were the leading causes for the use of containment procedures over the past 20 years. Additionally, during this 10-year study, these statistics were publicly reported monthly via State Hospital Risk Management Summary reports (
29). The incidents reported each month by hospital and service were used as the numerator, and the monthly days of care served as the denominator. The result was multiplied by 1,000 to report incidents per 1,000 days.
A repeated measures quasi-experimental group design was used. SPSS, version 24, was used to conduct correlation and regression analyses on the variables and to assess the effect of the declining use and duration of containment procedures on all safety measures over the 10-year study (
30). Statistical significance was set at p<0.05.
Discussion
This study was a continuation of an examination of Pennsylvania’s efforts to reduce the use of containment procedures in its hospital system (
2–
4). The results confirm and extend the findings from examinations of the relationship between the decreasing use of all containment procedures and patient-to-patient and patient-to-staff assaults resulting in injuries to patients and staff, thus reinforcing the cultural transformation in the hospital system’s approach to services in support of recovery (
1).
The racial-ethnic, gender, and age differences in the use of physical restraint observed in this study warrant further study. This analysis should include the added variables of age and length of stay, because 70% (N=1,788) of the restraint episodes reported in state forensic centers involved people ages <40.
The forensic transformation from “custody and control” to a recovery-supporting approach is intended to enable people to manage their illness and to reduce contact with the criminal legal system upon return to community living. Notably, the assertion that efforts to reduce containment procedures “may not be without risk” may remain an open, empirical question (
12). However, results from this ongoing study reveal that reduced use of containment procedures leads to a safer and healthier environment of care and treatment for patients and staff without further traumatizing patients or their caregivers and without resorting to “administrative separation” as a substitute for the uses of seclusion (
34).
Pennsylvania’s ongoing emphasis on staff training, deescalation techniques, psychiatric emergency response teams, and the multipronged approach noted by Rudnick (
35) contribute to a person-centered approach to care and treatment with significant benefits to staff and patients. Marked reduction in aggression, patient-to-patient and patient-to-staff assaults, and instances of self-injurious behaviors in the civil hospitals and forensic centers during this period all reinforce the utility of this approach.
The hospital system’s sustained efforts in support of this initiative provide ample evidence for the replicability of this approach in other settings. Components of such an initiative include the importance of administrative and clinical leadership; sustained training and support of frontline staff; a recovery-supporting approach in which external and internal advocates, family members, and peers are involved in providing guidance; and a data-driven approach in which all staff and, in particular, union officials give feedback and input and in which the gradual introduction of changes in the protocol is driven by data. During the 10-year study period, reducing the length of time a person could be held in physical restraint from 10 to 3 minutes was a key improvement, further minimizing injury and trauma to both patients and staff.
In a recent study examining the sustainability of these initiatives in the Netherlands, Vruwink and colleagues (
36) reported:
Pennsylvania successfully reduced the use of seclusion. As this program started in 1990 and continued at least until 2010, we might assume that these practices have been sustained in daily clinical mental health care. The ongoing focus on reducing the use of seclusion and restraint, because of continuing this program during the decades, may have helped to sustain this effect. It would be interesting to see how the effects are sustained after this program ends.
We are pleased to report that the program continues.
A more recent systematic review of the effects of the uses of seclusion and restraint concluded that “the identified literature strongly suggests that seclusion and restraints have deleterious physical and psychological consequences” (
8). The findings of the present study reveal that adherence to the six core strategies for reducing seclusion and restraint (leadership, using data to inform practice, staff development, restraint and seclusion reduction tools, consumer role in patient settings, and debriefing techniques) do serve a forensic population with equal outcomes (
37), thus further reducing the “militarization” of hospital-based services (
38).
A review of the 2020 data revealed a possible effect of the COVID-19 pandemic on patient behavior and use of restraints. The rates per 1,000 days for each indicator—physical restraints, aggression, patient-to-patient assaults, patient-to-staff assaults, and self-injurious behaviors—were lower than the aggregate averages for these indicators for the 2011–2019 period. This observation requires additional examination over the duration of the pandemic to determine what factors may have contributed to this effect.
Over the past 30 years, many programmatic changes occurred in Pennsylvania’s mental health system that have contributed to the importance of individualizing recovery. These changes included a shift toward use of community-based service providers, who encouraged the expansion of such services. Although these changes did not always occur at the same time at every agency, hospital, or center, they helped reduce violence by reinforcing relationships, building effective communication skills, and promoting conflict resolution. Other changes included the introduction of certified peer specialists, wellness recovery action planning, dialectical behavior therapy, cognitive-behavioral therapy, trauma-informed care, and deescalation skills of every type. These approaches, and many others, are outlined in the Substance Abuse and Mental Health Services Administration’s “Promoting Alternatives to the Use of Seclusion and Restraint” (
39). As a prelude to the transformation, OMHSAS invited Joel Slack of RESPECT International to offer presentations to all state hospital staff, patients, and community partners about his personal journey of recovery, imparting a message of respect and hope (
40).
Acknowledgments
The authors thank the psychiatrists, direct care staff, security staff, nurses, medical doctors, program services workers, and management of the Pennsylvania State Hospital System for their leadership and support of the recovery approach to care and services; they are credited with the culture of change reported in this article. The authors acknowledge the assistance of Chitra Pannala, Leslie Pirl-Roth, Laura Portnoy, Connie Schwenk, and Valerie L. Berkebile for their help with the research and data; the work of State Mental Hospital Performance Improvement staff and Andrea Kepler, M.S.W., for help with the information reported in this study; and the visionary leadership of Charles G. Curie, M.A., A.C.S.W., Louise A. Cochenour, R.N., Jeffrey Darling, R.N., Hannah Fry, R.N., Barbara J. Gordon, B.A., Bonnie D. Hardenstine, B.S., George A. Kopchick, M.S., David W. Jones, M.A., Richard M. O’Dea, M.S., R.N., John Pedrazanni, M.S., and Gail Vant Zelfde, Ph.D.