Site maintenance Wednesday, November 13th, 2024. Please note that access to some content and account information will be unavailable on this date.
Skip to main content

Abstract

Objective:

The study evaluated a telephone call and text message intervention to improve adherence to medication among patients with severe mental illness.

Methods:

A randomized clinical trial was conducted, and outpatients with schizophrenia or bipolar disorder were assigned to the intervention group or to a usual care control group. The intervention was provided by trained nurses. Medication adherence was measured with the Medication Adherence Report Scale.

Results:

The study sample comprised 120 participants. Logistic regression analysis showed that intervention group participants were significantly more likely than control group participants to be medication adherent at 6 months (odds ratio=4.11, p=.007). The superiority of the intervention emerged during months 4 to 6. Social desirability, diagnosis, and medication did not affect the results.

Conclusions:

Telemedicine via telephone can deliver low-threshold support to patients who are otherwise at high risk of progressive nonadherence to their psychotropic medication after 6 months.

HIGHLIGHTS

A randomized clinical trial was conducted with 120 outpatients with schizophrenia or bipolar disorder.
A personalized phone intervention for outpatients led to better medication adherence after hospital discharge.
Social desirability, diagnosis, and medication did not affect the results.
Individuals with schizophrenia or bipolar disorder often experience social isolation, stigmatization, and social decline. Medication nonadherence is a main reason for relapse and hospitalization (1). Adherence over 12 months among patients taking antipsychotic medications has been estimated at only 50% (2). Thus interventions to improve medication adherence among patients with severe mental illness are urgently needed.
Telemedicine interventions in the context of schizophrenia and bipolar disorder may offer options to improve adherence to psychotropic medication. Moreover, telemedicine can provide social support while allowing detailed monitoring of these patients without the need for costly face-to-face appointments. Telemedicine concepts range from Web-based support programs to individualized telephone or video calls and smartphone applications. However, only a few telemedicine applications have been developed for individuals with severe mental disorders (3).
Our group developed a telemedicine concept in 2009 based on standardized telephone calls and text messages for patients with anxiety and mood disorders, and we found positive effects on symptom severity for the intervention group (4, 5). On the basis of these results, we developed an intervention in a randomized clinical trial that used structured telephone calls for individuals with schizophrenia or bipolar disorder to improve medication adherence. Medication adherence was the primary outcome variable; to measure it, we used the German version of the Medication Adherence Report Scale (MARS-D), which is a valid self-report questionnaire to measure nonadherence (6). We hypothesized that after 6 months the intervention group would have better medication adherence, compared with the control group receiving usual care.

Methods

Data were obtained from a randomized controlled longitudinal trial—“Post stationary telemedical care of patients with severe psychiatric disorder” (Tecla). Tecla was approved by the Ethics Committee of the University Medicine Greifswald and is registered at the German Clinical Trials Register. A comprehensive description of the study protocol for Tecla, including the recruitment procedure and intervention, was published elsewhere (6).
Participants were recruited in three psychiatric hospitals from either day care units or inpatient wards from January 2015 to October 2017. Inclusion criteria were age 18 or older and a diagnosis of schizophrenia or bipolar disorder. Patients who were not prescribed antipsychotic medication were excluded, as were those with suicidal tendencies, those who were unreachable by phone, and those with scheduled inpatient treatments within the next 6 months. No selection was done regarding the status of adherence. All participants provided written informed consent.
In a first step, all patients who had a physician’s diagnosis of schizophrenia or bipolar disorder were recruited for the baseline assessment. The diagnosis was confirmed by the German version of the Structured Clinical Interview for DSM-IV Axis I Disorders (SCID) (7). Patients whose symptoms did not meet diagnostic criteria were excluded. After the baseline assessment, participants were randomly assigned to the intervention or control group. Follow-up assessments by telephone were conducted at 3 and 6 months. Data documentation was conducted on the basis of eCRFs (electronic case report forms) with an IT-supported documentation system (8).
After discharge from the hospital, the intervention group received proactive, regular telephone calls every second week for 6 months from three specially trained nurses. The telephone calls consisted of standardized and individualized parts (Table 1). The standardized parts included questions concerning medication intake, side effects of the medication, and problems with adherence. If medication nonadherence or intolerable side effects were reported, participants were advised to see a physician. We did not receive feedback from the physician. If suicidal thoughts were expressed, the study`s psychologist and treating physician were directly contacted. The individualized parts of the telephone calls addressed participants’ personal topics. In addition, participants were asked whether they wanted to receive individual text messages referring to a specific topic raised in the telephone calls. Short messages were sent weekly to those who opted to receive text messages. A standardized protocol was applied if the participant could not be reached. (See the online supplement.) If the participant did not answer for 1 week, the contact was stopped.
TABLE 1. Structure of telephone intervention calls to improve medication adherence among patients with severe mental illness
ModuleContentStandardization
Opening the conversationMood, special occurrences, what happened since the last callSemistructured
Individual topicsPersonal content (for example, hobby, family, job situation)Nonstandardized
MedicationChanges, list of side effects, problems with adherenceStandardized
Suicidal tendenciesQuestionnaire (concrete planning, obsessive thoughts, announcement, conceptual narrowing, need of help)Standardized
EndingTake-home message, topic for the next callSemistructured
Care as usual, which was defined as basic medical care involving occasional visits to a physician to evaluate convalescence, was continued for both groups. The number of visits within the context of basic medical care was not quantified.
All items and the respective answer categories were read to the participants by the interviewer, who used computer-assisted interviews. The baseline assessment was performed in a face-to-face interview to ascertain the diagnosis and sociodemographic variables. The 3- and 6-month follow-ups were conducted via telephone. Medication adherence was a priori defined as the primary outcome variable (6). A list of secondary outcomes was published elsewhere (6).
Medication adherence was measured with the MARS-D, which detects nonadherent behavior (9). The MARS-D consists of five items with 5-point Likert scales (“never” to “always”) that assess how drugs are taken (possible total scores on the MARS-D range from 5 to 25). Because the final MARS-D score was left skewed in our study population, the score was dichotomized, and as in other studies, the cutoff was set at 25 (10, 11). Participants with a MARS-D score of 25 were considered to be completely adherent, and those with a lower score were considered as nonadherent in at least some way (10).
A complete list of medications for each patient was retrieved from the patient’s record. For further analyses, psychotropic drug intake was dichotomized (intake versus no intake) for lithium, antidepressants, antiepileptics, benzodiazepines, clozapine, and first- and second-generation neuroleptics. To document intake of multiple drugs, a metric variable was created that counted the number of psychotropic drugs. Intake was assessed without consideration of dosage.
Social desirability was measured with a brief social desirability scale (KSE-G) (12). The KSE-G measures two aspects of social desirability, the exaggeration of positive qualities and the minimization of negative qualities. Both aspects were assessed with three items, each on a 5-point Likert-scale, and scores on both scales were averaged. Higher scores reflect higher social desirability.
Baseline characteristics were calculated as means with standard deviations for continuous variables and absolute numbers with percentages for categorical variables. Group differences regarding the baseline characteristics and differences between participants with and without 6-month follow-up data were analyzed with t tests for metric variables and chi-square tests for categorical variables. Investigator bias was tested with analyses of variance and with chi-square tests for dichotomous variables. The primary logistic regression aimed to test the treatment effect as measured by the MARS-D score after 6 months (1, adherent; 0, nonadherent), adjusted for age, sex, and the dichotomous MARS-D score at baseline. As a secondary analysis, the effect of the intervention after 3 months as measured by the MARS-D score was tested, adjusted for age, sex, and the corresponding MARS-D values at baseline. In addition, two sensitivity analyses were conducted predicting medication adherence after 3 and 6 months, which controlled for the number of medications, diagnosis, and social desirability.
All four regressions were conducted as intent-to-treat analyses with an imputed data set, which was performed via multiple imputation by chained equations. For the imputation model, all variables that were used in the regression models were included. Twenty imputed data sets were produced by using iterative Monte Carlo Markov chains (MCMC algorithm). Other analyses were performed, as outlined in the protocol, that included only participants who followed the studies protocol (see online supplement). Analyses were performed with SPSS, version 22.0.0.

Results

A total of 134 participants were assessed for eligibility, and 120 were included in the baseline assessment and subsequently randomly assigned to a treatment group. The 6-month follow-up was conducted with 88 participants (intervention group, N=42; control group, N=46). Dropout rates did not differ significantly between groups (see online supplement). The mean±SD age of participants at baseline was 42.9±12.9, and 42% (N=50) were female. The mean number of psychotropic medications taken by participants was 2.28±1.01.
On the basis of the assessment by the treating physician in the hospital and the SCID interview, 96 (80%) participants were classified as having schizophrenia and 24 (20%) as having bipolar disorder. The proportions of participants taking antidepressants (χ2=4.27, df=1, p=.039) and taking antiepileptics (χ2=4.69, df=1, p=.030) differed significantly between groups. The groups did not differ significantly on all other variables (see online supplement).
The identity of the interviewer had no significant effect on outcomes at baseline and follow-up, and no parameters at baseline predicted dropout at 6 months (see online supplement).
On average, participants in the intervention group received 7.22±3.92 intervention telephone calls (range 1–12) and 12.13±11.52 short messages (range 1–40). Twenty patients received only telephone calls.
Logistic regression analysis showed that intervention group participants were significantly more likely than control group participants to be medication adherent at 6 months (odds ratio [OR]=4.11, 95% confidence interval [95% CI]=1.47–11.45, p=.007); the analysis controlled for age, sex, and MARS-D score at baseline. Adjustment for the total number of medications, diagnosis, and social desirability did not affect the results (OR=6.79, 95% CI=1.98–23.28, p=.002) (see online supplement). The intervention effect was observed only after 6 months; no significant effect of the intervention on adherence was found after 3 months when the analysis controlled for age, sex and MARS-D score at baseline. In addition, adjustment for number of medications, diagnosis, and social desirability had no effect on adherence in the intervention group after 3 months (see online supplement).

Discussion

We evaluated a telemedicine intervention provided by trained nurses for patients with severe mental illness in a randomized clinical trial and found positive effects on medication adherence after six months. Nevertheless, some limitations have to be considered. Medication adherence was measured with the MARS-D, a self-report measure (9). Possible alternatives for measuring adherence are pill counting, measuring serum antipsychotic levels, and electronic monitoring, which have the advantage being more objective (1). However, these alternatives appear to be more invasive in terms of patient autonomy and self-integrity and can also be manipulated by the patient (13).
The final MARS-D score skewed left and was therefore dichotomized (25 [perfect score] versus <25) as in prior research (10, 11). However, it would be beneficial to use a measure that detected degrees of adherence. Furthermore, the MARS-D focuses on overall medication intake. Because some medications, especially antipsychotics, can be more important than others for clinical stability, further studies should measure adherence to various medications separately.
Comparing the results of our study with findings from other telemedicine investigations is challenging because of the heterogeneity regarding the applied telemedicine modalities, the intervention strategy, the duration of telemedicine, and the intended primary outcomes (1, 14). Overall, patients’ adherence to psychotropic medication seems to be higher if adherence is a central topic of the intervention, if patients receive more therapeutic sessions and the duration of treatment is longer (2). Developing optimal assessments of medication adherence is a well-known challenge (14).

Conclusions

We showed that our telemedicine intervention for patients with severe mental illness could partly compensate for a critical gap in medical care. Personalized communication led to a promising improvement in medication adherence. Further research should focus on more comprehensive measures of medication adherence and on enhancing the intervention to improve clinical outcomes.

Acknowledgments

The authors thank René Walk, who conducted the data management. They also thank the Department of General Practice and Health Services Research, the Department of Internal Medicine VI, and the Department of Clinical Pharmacology and Pharmacoepidemiology, University Hospital Heidelberg, for providing the German version of the Medication Adherence Report Scale.

Supplementary Material

File (appi.ps.201800286.ds001.pdf)

References

1.
Frangou S, Sachpazidis I, Stassinakis A, et al: Telemonitoring of medication adherence in patients with schizophrenia. Telemed J E Health 2005; 11:675–683
2.
Barkhof E, Meijer CJ, de Sonneville LMJ, et al: Interventions to improve adherence to antipsychotic medication in patients with schizophrenia: a review of the past decade. Eur Psychiatry 2012; 1:9–18
3.
Kasckow J, Felmet K, Appelt C, et al: Telepsychiatry in the assessment and treatment of schizophrenia. Clin Schizophr Relat Psychoses 2014; 8:21–27A
4.
van den Berg N, Grabe HJ, Freyberger HJ, et al: A telephone- and text-message based telemedical care concept for patients with mental health disorders: study protocol for a randomized, controlled study design. BMC Psychiatry 2011; 11:30
5.
van den Berg N, Grabe HJ, Baumeister SE, et al: A telephone- and text message–based telemedicine concept for patients with mental health disorders: results of a randomized controlled trial. Psychother Psychosom 2015; 84:82–89
6.
Stentzel U, Grabe HJ, Strobel L, et al: Tecla: a telephone- and text message–based telemedical concept for patients with severe mental health disorders: study protocol for a controlled, randomized, study. BMC Psychiatry 2015; 15:273
7.
Wittchen H-U, Zaudig M, Fydrich T: Structured Clinical Interview for DSM-IV Axis I Disorders [in German]. Göttingen, Germany, Hogrefe, 1997
8.
Meyer J, Fredrich D, Piegsa J, et al: A mobile and asynchronous electronic data capture system for epidemiologic studies. Comput Methods Programs Biomed 2013; 110:369–379
9.
Mahler C, Hermann K, Horne R, et al: Assessing reported adherence to pharmacological treatment recommendations: translation and evaluation of the Medication Adherence Report Scale (MARS) in Germany. J Eval Clin Pract 2010; 16:574–579
10.
Stange D, Kriston L, von Wolff A, et al: Medication complexity, prescription behaviour and patient adherence at the interface between ambulatory and stationary medical care. Eur J Clin Pharmacol 2013; 69:573–580
11.
George J, Kong DC, Thoman R, et al: Factors associated with medication nonadherence in patients with COPD. Chest 2005; 128:3198–3204
12.
Kemper CJ, Beierlein C, Bensch D, et al: A short scale for the assessment of two aspects of socially desirable responding [in German]. GESIS Working Papers 25. Mannheim, Germany, Leibniz-Institut für Sozialwissenschaften, 2012
13.
Beebe LH, Smith K, Phillips C: Effect of a telephone intervention on measures of psychiatric and nonpsychiatric medication adherence in outpatients with schizophrenia spectrum disorders. J Psychosoc Nurs Ment Health Serv 2017; 55:29–36
14.
Linn AJ, Vervloet M, van Dijk L, et al: Effects of eHealth interventions on medication adherence: a systematic review of the literature. J Med Internet Res 2011; 13:e103

Information & Authors

Information

Published In

Go to Psychiatric Services
Go to Psychiatric Services

Cover: XXXX

Psychiatric Services
Pages: 225 - 228
PubMed: 30651059

History

Received: 18 June 2018
Revision received: 28 September 2018
Accepted: 15 November 2018
Published online: 17 January 2019
Published in print: March 01, 2019

Keywords

  1. Mental health systems/hospitals
  2. Telecommunications
  3. Psychiatry/general

Authors

Details

Lara N. Schulze [email protected]
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Ulrike Stentzel
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Jessica Leipert
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Josephine Schulte
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Jens Langosch, M.D.
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Harald J. Freyberger, M.D.
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Wolfgang Hoffmann, M.D.
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Hans J. Grabe, M.D.
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).
Neeltje van den Berg, M.D.
Institute for Community Medicine (Schulze, Stentzel, Hoffmann, van den Berg) and Department of Psychiatry and Psychotherapy (Schulze, Leipert, Schulte, Freyberger, Grabe), University Medicine Greifswald, Greifswald, Germany; Department for Psychiatry and Psychotherapy, HELIOS Hanseklinikum Stralsund, Stralsund, Germany (Freyberger); Psychosomatics and Psychotherapy, Bethanien Hospital for Psychiatry, Greifswald, Germany (Langosch).

Notes

Send correspondence to Mrs. Schulze ([email protected]).

Competing Interests

Prof. Grabe reports receipt of travel grants and speakers’ honoraria from Fresenius Medical Care and Janssen Cilag and research funding from Fresenius Medical Care. The other authors report no financial relationships with commercial interests.

Funding Information

DAMP Stiftung:
This study was funded by the Damp Foundation.

Metrics & Citations

Metrics

Citations

Export Citations

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

For more information or tips please see 'Downloading to a citation manager' in the Help menu.

Format
Citation style
Style
Copy to clipboard

View Options

View options

PDF/EPUB

View PDF/EPUB

Get Access

Login options

Already a subscriber? Access your subscription through your login credentials or your institution for full access to this article.

Personal login Institutional Login Open Athens login
Purchase Options

Purchase this article to access the full text.

PPV Articles - Psychiatric Services

PPV Articles - Psychiatric Services

Not a subscriber?

Subscribe Now / Learn More

PsychiatryOnline subscription options offer access to the DSM-5-TR® library, books, journals, CME, and patient resources. This all-in-one virtual library provides psychiatrists and mental health professionals with key resources for diagnosis, treatment, research, and professional development.

Need more help? PsychiatryOnline Customer Service may be reached by emailing [email protected] or by calling 800-368-5777 (in the U.S.) or 703-907-7322 (outside the U.S.).

Media

Figures

Other

Tables

Share

Share

Share article link

Share