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Abstract

Objective:

This survey examined the experiences of individuals receiving treatment in a large public mental health system during the early months of the COVID-19 pandemic.

Methods:

The survey, conducted between May and June 2020, assessed four domains: impacts on mental health, experiences with telehealth, access to care and resources, and sources and adequacy of support. Descriptive analyses were conducted.

Results:

Of 4,046 respondents, 70% reported increases in their anxiety and stress because of the pandemic. A majority (55%) reported experiencing challenges related to the social determinants of health and functional needs. Most respondents reported that their care went undisrupted, with 92% using telehealth and 90% reporting feeling adequately supported.

Conclusions:

The pandemic substantially affected individuals with mental illness, particularly with regard to mental health related to the social determinants of health and functional needs. However, respondents felt that their mental health care was maintained and that they were adequately supported.

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Information & Authors

Information

Published In

Go to Psychiatric Services
Go to Psychiatric Services
Psychiatric Services
Pages: 674 - 678
PubMed: 34587787

History

Received: 3 June 2021
Revision received: 30 July 2021
Accepted: 20 August 2021
Published online: 30 September 2021
Published in print: June 2022

Keywords

  1. Coronavirus/COVID-19
  2. Public health
  3. Patient perceptions

Authors

Details

Ian T. Rodgers, M.P.H. [email protected]
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Dhanushki Samaranayake, Ph.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Adrienne Anderson, M.P.H.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Linda Capobianco, M.A.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Dana E. Cohen, M.P.A.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Amy Ehntholt, Sc.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Suzanne Feeney, M.B.A.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Emily Leckman-Westin, Ph.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Sonia Marinovic, B.A.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Thomas E. Smith, M.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Lisa B. Dixon, M.D., M.P.H.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Helen-Maria Lekas, Ph.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Roberto Lewis-Fernández, M.D.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.
Amanda Saake, M.S.W.
New York State Psychiatric Institute, New York City (Rodgers, Anderson, Cohen, Ehntholt, Smith, Dixon, Lewis-Fernández); New York State Office of Mental Health, Albany (Samaranayake, Feeney, Leckman-Westin, Marinovic, Saake); Nathan S. Kline Institute for Psychiatric Research, Orangeburg, New York (Capobianco, Lekas). Benjamin G. Druss, M.D., M.P.H., served as decision editor during the peer review of this report.

Notes

Send correspondence to Mr. Rodgers ([email protected]).

Funding Information

The other authors report no financial relationships with commercial interests.

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