The Patient’s Perspective
Why do such large numbers of Americans use alternative therapies? The results of one community-based survey
(2) suggest that individuals use such therapies because these alternative approaches are congruent with their own values, beliefs, and philosophical orientations toward health care and a holistic philosophy of life in which the health of “body, mind, and spirit” are linked. That survey also indicated that the large majority of respondents using alternative therapies also used conventional therapy, with only 4.4% of the respondents reporting that they relied primarily on alternative therapies. Contrary to expectations, dissatisfaction with conventional care did not predict the use of alternative therapies. Among respondents who were highly satisfied with their conventional care, 39% still used alternative therapy, whereas 40% of those who reported high dissatisfaction with conventional care (9% of respondents) used alternative medicine. For some, alternative therapies are culturally familiar folk remedies
(35). Recognizing the popular interest in alternative therapies, and responding to political tides, this year Congress included $50 million for research on alternative medicine and instructed NIH to upgrade the Office of Alternative Medicine to a full-fledged center, now renamed the National Center for Complementary and Alternative Medicine
(21).
From the broader perspective of “self-care,” a majority of individuals use one or another form of alternative therapy, “nutraceutical,” and/or over-the-counter agent as folk remedies and to modify mood and energy. The most common include compounds and elixirs—such as strong coffees, teas, colas, chocolates, beers, wines, whiskeys, and chicken soups—and herbs—such as tobacco and marijuana. In more refined forms, alternative herbal therapies include various plant-based substances, including cocaine and heroin. Their most effective pharmacological delivery systems include ingesting, smoking, inhaling, and injecting. These alternative treatments have effective marketing, merchandising, and distribution systems. Distribution sites range from supermarkets to liquor stores, crack houses, and drug dealers who make house calls and home deliveries. (Patients have only half-jokingly suggested that conventional care systems could greatly improve customer satisfaction by delivering immediate relief by using the always-on-call ordering and delivery systems perfected by local drug and pizza dealers.) Alternative therapies will always be used if they are thought to be safe, helpful, reasonably priced, endorsed by a significant subpopulation—and are effectively marketed. Just as for conventional treatments, an individual’s decision concerning the use of alternative therapies is likely to be guided by one’s health belief system, in which decisions are based on the perceived seriousness of the problems and the perceived benefits versus perceived “costs” of the available treatments
(36).
The Clinician’s Perspective
From the evidence-based perspectives of conventional medicine, alternative/complementary treatments are usually interventions that have not been subjected to rigorous controlled studies and whose utility is unclear. Clinicians often have limited knowledge of these treatments, and on the basis of their own judgment and knowledge they usually think about various alternative and complementary treatments as falling into one or more of the following broad types: 1) dangerous and toxic; 2) perhaps OK on its own but risks worrisome drug interactions with conventional medications; 3) wastes time and money and interferes with patients’ seeking conventional care in a timely manner; 4) couldn’t hurt! and may help people feel better and at worst serves as a placebo; 5) may actually be effective; and 6) seems to work as well as and to be less costly and less toxic than most of what conventional medicine has to offer for the problem.
To make informed decisions about various alternative treatments, to decide which of the just-listed prototypes best characterize the various alternative treatments used, and to best help patients who are using or thinking about using them, clinicians need to be open-minded, educated about alternative treatments, clinically cautious, and humble. They need to use well-established rules for clinical decision making based first and foremost on evidence-based medicine, as well as on good clinical logic, available clinical consensus, and common sense for alternative treatments where controlled clinical trials are not yet available.
We do not advocate recommending unproven alternative therapies. However, every clinician should be open to exploring and discussing their patients’ uses of and questions about alternative treatments, using the following guidelines, modified in part from those of Eisenberg
(37).
Guidelines
1. Routinely question patients about alternative therapies
Given the high prevalence of the use of herbs and other alternative therapies, clinicians should routinely question patients about their use of these therapies and alternative practitioners. To help patients be open and honest in their answers, the questions must be asked in a supportive, understanding, and nonjudgmental manner. The information can alert the clinician to potentially deleterious herb-medication interactions.
2. Discuss safety and efficacy
Clinicians should be prepared to review issues involving the safety and efficacy of commonly used alternative treatments. They should be prepared to discuss with patients how “natural” substances are not inherently safe (e.g., snake venoms and poison ivy oils)
(37).
3. Discuss merits of alternative treatments
When a patient reveals the types of alternative treatments and practitioners he or she is using, the clinician should ask about the specific problems for which the patient sought help, the reasons the patient sought help from the alternative rather than conventional health care system for those problems, and the patient’s assessments of the effectiveness, costs, and other features of the alternative treatments. Clinicians should be very open-minded, respectful, and noncompetitive when patients praise their alternative providers, as they will often do. Depending on the clinician’s own attitudes and beliefs about these alternative treatments, and the extent to which the clinician becomes defensive in reaction to the patient’s choosing alternative approaches, the clinician and patient may be able to have a helpful dialogue about these matters.
4. Provide information
When patients ask about the value of alternative treatments for a specific problem, physicians should be open about the limitations of their own knowledge about these alternative treatments. Where controlled studies regarding effectiveness exist, clinicians should share such information with patients. Where such information is unavailable, clinicians should indicate that to their knowledge there are no evidence-based studies to support the specific effectiveness of the alternative interventions for the stated problems. They should review what they know, and what they do not know, about safety issues, including the potential risks of the alternative treatments and deleterious effects of interactions with drugs. Given the potential for unintended drug-drug interactions, Eisenberg advocated that patients who take prescription medications, especially medications known to be toxic to the liver or kidneys, be cautioned about, if not dissuaded from, simultaneously using herbs, supplements, and other substances with poorly understood pharmacologies. Clinicians should also review potential “indirect toxicities” of alternative therapies, including those that may delay the use of proven treatments and those that are likely to be disappointing for the specific complaint (37). Also, clinicians should then carefully review with patients any available effective conventional treatments for the patients’ complaints.
5. Learn about alternative therapies
At the same time, clinicians should be ready and willing to learn more about the substances being sold as alternative therapies. The Medical Economics Company, publisher of the
Physicians’ Desk Reference (
PDR), has recently published an 800-page
Physicians’ Desk Reference for Herbal Medicines (38), containing a comprehensive list of natural remedies and including information on indications, pharmacological effects, proper doses, precautions, adverse reactions, symptoms of overdose, recommended emergency treatments, contraindications, and interactions with prescription medications, other herbal remedies, and foods. Since herbal remedies are not investigated and approved by the FDA, this information is explicitly not considered FDA-approved prescribing information. However, the book does contain extensive literature citations and includes the findings of Europe’s principal source of information about herbal medicine, the report of the German Commission E
(27). Critical reviews concerning herbal remedies in psychiatric practice
(31) and complementary therapies for depression
(39) have recently been published. The interest of psychiatry in alternative medicine is increasing, as evidenced by a symposium at the American Psychiatric Association’s 1998 annual meeting, which included presentations regarding the dangers of potential interactions between herbal remedies and drugs and the potential risks and benefits of St. John’s wort, kava, and ayahoasca (“Herbal Medicine: Ancient Roots to Modern Use,” Michael W. Smith and Charles S. Grob, co-chairpersons).
6. Determine characteristics of proposed alternative treatments and practitioners
Eisenberg stated that if patients are already going to or contemplating going to alternative providers, the following are some helpful questions the clinician may ask the patient or the patient may wish to ask potential alternative providers.
a. Is the provider credentialed and licensed?
b. Is the provider’s experience in treating the patient based on personal clinical experiences with other patients with similar problems? (And, if so, may the patient speak with one of the other patients treated by that provider?)
c. Of what exactly does the therapy consist?
d. How many weeks are likely to pass before the patient and provider decide that the therapy is or is not working?
e. How much will each session cost with or without medications, and what is the anticipated total cost for the specified time period?
f. Are the services covered by third-party payments?
g. What are the potential side effects?
h. With the patient’s permission, is the provider willing to communicate diagnostic findings, therapeutic plans, and follow-up information to the patient’s conventional providers? Are there any limitations to these communications? Eisenberg suggested that follow-up visits or telephone calls with the patient should be scheduled to explicitly review the alternative provider’s responses to these questions, any treatments suggested by the alternative provider, and, if treatment is instituted, a follow-up to consider responses to the treatment
(37).
i. All of these interactions should be carefully documented in the medical record. Studdert et al.
(40) reminded physicians that, although infrequent, liability for referral to alternative practitioners is possible in certain situations and should be taken seriously. Medicolegal concerns and cautions should be kept in mind and appropriate consultations sought as indicated by the treatment situation.