The Advantages of Behavioral Health Care in the United States Army

Primary prevention of behavioral health conditions for soldiers occurs on all three biopsychosocial levels. Regular scheduled physical training may occur up to five times per week, in addition to the physical activity of regular duties. Soldiers are also incentivized to stay physically active as physical fitness is assessed semiannually, the results of which have direct implications on career progression. Physical activity is one of the three components of the performance triad (4), a service-wide wellness initiative that promotes mental and physical health by encouraging optimization of the fundamentals of sleep, activity, and nutrition.

Soldiers are trained annually on a variety of topics to include suicide prevention, substance abuse prevention, antihazing, and resilience. Master Resilience Training (5), a program jointly designed by the University of Pennsylvania and the United States Army, uses evidence-based principles of positive psychology to improve resilience and prevent the development of behavioral health conditions.

In deployed environments, an extensive program known as Combat and Operational Stress Control is utilized to prevent, identify, and manage adverse reactions to the unique stressors related to combat and deployment (6). Psychological first aid is recognized as the first step in preventing these complications.

Behavioral health screening first occurs prior to acceptance for military service. At an initial evaluation, prospective soldiers are screened for medical and behavioral health conditions, allowing early identification of needs and screening out those with certain behavioral health or medical diagnoses incompatible with service. This screening continues annually via a mandatory health assessment consisting of an extensive online questionnaire that includes screening for a wide range of behavioral health conditions, followed by a face-to-face appointment with a provider to discuss any concerns, including positive screens (7). In addition, patients are routinely screened at primary care appointments for symptoms of depression, anxiety, and posttraumatic stress. Those with positive findings on screening are further evaluated and subsequently referred to behavioral health care if necessary. Screening increases in both frequency and intensity before, during, and after deployment, providing multiple opportunities for intervention if required (8).

Commanding officers are authorized to request an emergent behavioral health evaluation for soldiers who demonstrate an imminent safety risk to themselves or others (9). In nonemergent situations, commanding officers may request a routine behavioral health evaluation for soldiers who show signs of behavioral health conditions. In either case, the commanding officers' ability to request behavioral health evaluations allows soldiers to receive behavioral health care that they may not otherwise seek themselves (10). Although commanding officers are authorized to request behavioral health evaluations, they cannot mandate treatment. Soldiers may also self-refer for behavioral health evaluation without command's knowledge.

The Army behavioral health care system utilizes Behavioral Health Data Portal (BHDP), which is a comprehensive online database that collects a host of demographic and clinical data essential to making diagnosis and formulating a treatment plan (11). Evidence-based scales, such as the Patient Health Questionnaire–9, Generalized Anxiety Disorder–7, PTSD Checklist for DSM-5, Insomnia Severity Index, and several others, are employed to gather pertinent clinical data. Soldiers complete BHDP questionnaires at each visit, which over time results in a wealth of clinical data available for providers to use in their diagnostic and clinical decision-making process (11).

The fact that soldiers closely live and work together allows for more granular collateral information from a perspective that may otherwise be inaccessible in civilian practice. Whether soldiers are being evaluated in the emergency department, an inpatient ward, a clinic, or a deployed environment, providers have direct access to additional perspectives—not only from patients' supervisors but also from their coworkers, who are often their cohabitants as well. These avenues of collateral information allow providers to make more informed clinical diagnoses and treatment decisions.

All branches of the armed forces use a single unified electronic medical record (EMR) system that is available worldwide—whether on a base in the United States or in a deployed overseas setting (12). Even when a soldier experiences frequent relocations around the globe, the unified EMR allows all behavioral health providers to have full access to the soldier's treatment history (12). This allows for seamless continuity of care and collaboration between providers, which may not always occur in civilian settings.

All soldiers are entitled to unlimited behavioral health services at no cost (13). This includes expensive treatments, such as electroconvulsive therapy, newly released psychotropic medications, and prolonged inpatient hospitalizations without utilization management pressures. The current standard for access to care is for all soldiers to be seen within 28 calendar days of a new referral. If care within that time frame is unavailable, soldiers are referred to nearby civilian clinics with full coverage of services. Walk-in hours are available for soldiers who may require a same-day appointment. All health-related appointments are regarded as the soldier's "place of duty," thus reducing occupational barriers to care. Under military law, supervisors must allow soldiers to attend all health-related appointments, and there is no limitation of sick day usage or loss of pay while on convalescent leave (14).

A behavioral health clinic is integrated into every deployable Army brigade, which typically consists of 4,000–5,000 soldiers. The clinic provides comprehensive behavioral health services, such as psychiatric evaluation, medication management, and individual and group psychotherapy, by a team of psychiatrists, psychologists, social workers, and behavioral health technicians (15). The clinic is physically located near soldiers' workplace, facilitating easy access to care. The close proximity of the clinic aims to normalize engaging with behavioral health care, but it could inadvertently create an obstacle to seeking care because of increased visibility. The integration of the behavioral health clinic allows for providers to track specific brigade issues, which enables providers to make more informed clinical decisions that consider all biopsychosocial aspects of soldiers' well-being (15).

Providers are able to make explicit biopsychosocial interventions by prescribing specific duty limitations that supervisors are legally obligated to support (14). Such interventions may include prescribing temporary alcohol abstinence, a minimum amount of sleep per night, or a period of convalescent leave to allow for optimal recovery.

Duty limitations can also be utilized to communicate safety plans to soldiers and their supervisors, particularly when soldiers are seen in the emergency room or discharged from the hospital (14). Providers may recommend that supervisors check in with their soldiers periodically or provide alternative housing options to more effectively meet a soldier's psychosocial needs.

Additional psychosocial recommendations may include temporarily withholding a soldier from deployment, restricting access to firearms, or relocating the soldier to another workplace. A no-contact order can be issued for cases of domestic violence or intense interpersonal conflict.

The influence of Army behavioral health care extends beyond the individual soldier into the wider ecology of the needs of the family as well. Family members have access to unlimited adult and child behavioral health services in both inpatient and outpatient settings with no out-of-pocket costs (13). Elementary schools on Army bases typically have embedded child behavioral health services, which offer medication management and psychotherapy during the school day (16).

Soldiers and their families have access to a spectrum of psychosocial services that provide additional support. The Family Advocacy Program (FAP) provides seminars, workshops, counseling, and interventions, with the overall mission of strengthening the cohesiveness of Army families (17). FAP is notably involved in intervening in cases of domestic abuse, child abuse, and neglect of family members by offering education, reporting, investigation, and prompt intervention. The New Parent Support Program serves families with young children by arranging home visits by social workers, support groups, and parenting classes (18). The Department of Defense also facilitates Military OneSource, an employee assistance program available 24/7 that provides a wide range of individualized coaching and counseling services for all military personnel and their families (19).

Soldiers who sustain substantial impairment from their behavioral health conditions and are no longer able to fulfill their duty requirements receive a referral to the Medical Evaluation Board to be medically retired (20). Once medically retired, soldiers continue to receive care through the Department of Veterans Affairs (21). These soldiers receive a medical pension based on the diagnosis and severity of their behavioral health conditions, which aims to ensure adequate compensation.

United States Army behavioral health care introduces a wide range of assets across the biopsychosocial spectrum that enable soldiers to optimize their overall well-being in ways that are often unavailable to their civilian counterparts. Understanding of the assets that differentiate military from civilian behavioral health care may help to inform a framework for analogous initiatives to be implemented throughout the civilian sector.

The authors thank Drs. Millard Brown and Judy Kovell for their guidance and assistance with this article.

The views expressed in this article are those of the authors and do not necessarily reflect the official policy or position of the Department of the Army, Department of Defense, or the U.S. government.