Implementation of Age-Specific Services for Transition-Age Youths in California

This 2014 study employed a sequential, exploratory mixed-methods design (19). Qualitative, semistructured interviews with administrators in California’s mental health service areas were used to assess how the MHSA has facilitated the development of youth-specific programs. Administrators were individuals who were involved in the development and oversight of programs for transition-age youths. A quantitative survey administered to youth service providers was used to describe the range of services that were implemented for transition-age youths (20). Providers were either program managers or agency or center directors. The qualitative and quantitative data were connected to provide complementarity, whereby the overarching policy processes of the MHSA as described by the interview respondents was compared with the actual services provided by youth-specific mental health programs in California.

California has 59 independent public mental health service areas: 57 areas are individual counties, two are separate city-based areas within counties, and one is a combination of two counties. Queries to mental health administrators and a review of MHSA service planning documents showed that 48 service areas had implemented youth-specific programs, including stand-alone youth-specific programs and youth-specific services embedded within larger non–youth-specific programs. Administrators were invited to participate in a semistructured phone interview and also asked for contact information for directors of programs providing youth-specific services who could respond to an online survey. Interviews were conducted with administrators in 39 service areas (81% response rate), and 180 out of 298 programs completed the program survey (60% response rate). [A table presenting detailed response rates by county is included in an online supplement to this article.]

This study was informed by an advisory group of three mental health administrators with expertise in implementing youth-specific programs, three youth-specific program directors, two program evaluators with context expertise, and two youths with both lived experience and expertise in program evaluation. Community involvement by key stakeholders was considered critical to ensure that the instruments developed for collecting data and the analyses conducted were responsive to the needs of administrators, program directors, and clients. The advisory group provided input on the research design, interview guide, survey questions, and interpretation of findings. The University of California, San Diego, Human Subjects Research Protections Program approved this study.

Interviews were conducted with administrators representing 39 mental health service areas to discuss their perception of the role of the MHSA in the provision of services for transition-age youths. The interviews were conducted via telephone or in person in a setting of their choice (for example, in their office). Interviews were audio recorded and transcribed verbatim. Transcripts were read and organized using Dedoose qualitative analysis online software. Directed and conventional content analysis techniques were used to assign codes on the basis of a priori themes derived from the interview guide and on emergent themes raised by respondents (21). The qualitative analyses focused on responses related to the overarching a priori theme of MHSA’s facilitation of the development of youth-specific services The transcripts were independently coded by two authors (SPH and SH) with expertise in medical anthropology and public health, under the supervision of the principal investigators (VDO and TPG). Disagreements in assignment or description of codes were resolved by team discussion. Segments of narrative were coded for descriptive content domains that emerged from the responses and then analyzed by using matrix analysis (22). The matrices were constructed for each descriptive content domain by creating a table to display the mental health service areas in the first column and the emergent themes in the column headings. Coded interview data were displayed by theme in individual vertical cells matching each of the service areas represented in the first column. This process allowed team members to view the body of data holistically, noting systematic similarities as well as trends or differences in the constructs of information across the interviews.

Youth-specific programs were requested to respond to an online self-administered survey. The survey collected quantitative data on program characteristics, the types of services provided for transition-age youths, the use of evidence-based practices, and the involvement of youths in service planning and governance. Lists of services were developed on the basis of a review of MHSA service planning documents, the authors’ knowledge of general and youth-specific mental health services, and input from the evaluation advisory group. This list of evidence-based and promising practices for youths was also informed by a review of the literature and various data repositories of evidence-based treatments.

Answers to the survey were multiple choice and included a residual “other” category in which respondents could enter additional textual information. Categories were added when a sufficient number of programs had the same “other” response. Programs were asked to identify any important remaining gaps in services for youths. This question requested a text response, and answers were coded according to the service categories provided earlier in the survey. The survey was administered using Qualtrics online software. Weekly reminders were sent to program directors who had not initiated or completed their surveys. The survey data were reviewed and cleaned as responses were received, and clarifying queries were made to the respondents as necessary.

Descriptive analyses were used to characterize the scale and scope of youth-specific services and level of youth involvement in various activities. Regression analyses were used to compare services across counties by level of urbanization. Counties were placed into one of three categories on the basis of the size of their metropolitan statistical areas (MSAs) by using the 2013 National Center for Health Statistics urban-rural classification scheme (23): large central metro or large fringe metro (counties in MSAs of one million or more), medium or small metro (counties in MSAs of less than one million), or micropolitan or noncore (nonmetropolitan areas). A series of negative binomial regression models estimated the relationship between urbanization and the number of youth-specific services at the program level, controlling for funding type.

Table 1 presents three emergent themes and illustrative quotes. The overarching a priori theme was the role of the MHSA in facilitating the development of youth-specific services. The first emergent theme was the MHSA’s role in providing both a programmatic focus and a funding stream for youth-specific services. Most administrators described the MHSA as the sole reason for the existence of youth-specific services. Two administrators reported having small existing programs funded by federal grants. Many administrators described developing an array of programs or a youth-focused system of care. Common elements of the MHSA-funded system of care included permanent supportive housing and transitional housing, early intervention programs, youth-specific outpatient programs, drop-in counseling centers, employment support, life skills and vocational training, and community-embedded outreach services based in local high schools. Administrators credited the MHSA as spreading awareness of the need for age-specific services and promoting broader buy-in.

A second emergent theme considered the role of the stakeholder process outlined by the MHSA to support the identification and implementation of youth-specific services. The stakeholder process helped to create buy-in and to develop a vision for youth-specific services. A third emergent theme focused on the MHSA’s role in emphasizing the role of youths in the delivery and development of youth-specific services. Youths were engaged as peer mentors, facilitators, and advisors to improve the effectiveness and relevance of services. Several county programs engaged youths in outreach to high schools in campaigns to address bullying, stigma, and suicide.

Youth-specific services were implemented in 48 of California’s 59 mental health service areas (81%). Only 11 (52%) of nonmetropolitan (that is, micropolitan or noncore) areas implemented youth-specific programs, compared with 19 (95%) of the medium and small metro areas and 18 (100%) of large central metro or large fringe metro areas.

Table 2 presents data on the funding streams employed and priority populations targeted by youth-specific programs in California. Notably, 164 programs (91%) received MHSA funding and thus represented new programs or services; 60 programs (33%) reported receiving funding from Medicaid through the Early and Periodic Screening, Diagnosis, and Treatment program, indicating that youth-specific programs leveraged multiple funding sources.

Programs identified their target or priority populations on the basis of diagnosis, residential setting, race-ethnicity, and other characteristics. Most programs targeted youths with serious mental illness or co-occurring mental and substance use disorders. Priority populations on the basis of residential setting included youths who are homeless or at risk of becoming homeless, those aging out of the foster care system, those exiting the juvenile or criminal justice system, or those in institutional or residential care. Other youth populations that were targeted by these programs include lesbian, gay, bisexual, transgender, or queer youths; parenting or pregnant youths; youths who are undocumented immigrants; and youths who are veterans.

As shown in Table 3, youth-specific programs offered a wide array of supportive services. The vast majority offered behavioral health services, and most programs offered general medical care. The most common behavioral health services were assessment, case management, crisis intervention, mental health rehabilitation, and medication management. About one-half of the programs offered coordination with general medical providers. Furthermore, one-quarter of the programs offered education programs to prevent sexually transmitted infections, and one in five programs offered HIV prevention education and screening for alcohol abuse.

Youth-specific programs also focused on services that help youths build their human capital and strengthen their financial skills, including services to support education and employment goals as well as financial and benefits management services. Approximately one-half of the programs provided coordination with secondary and postsecondary schools, and about one-third offered employment counseling or supported employment. Approximately one-half of the programs provided housing placement and support; most common was transitional or time-limited housing and independent housing.

Family counseling and psychoeducation were commonly offered, as were parenting skills for pregnant or parenting youths. Mentoring and peer support services included peer mentoring, supporting natural mentors, and peer-led support groups. Other social support services included community integration, recreational activities, and social skills training.

Regression analysis indicated that nonmetropolitan counties provided 1.9 fewer types of behavioral health services and 1.3 more types of peer services, compared with large central metro or large fringe metro counties (p<.05 each, data not shown). No significant differences were found by residential setting in other service types.

Table 4 presents data showing that most programs reported use of one or more evidence-based or promising practices. The most common evidence-based model was early intervention for psychosis. The most common process or approach was motivational interviewing, and the most common manualized therapy was trauma-informed cognitive-behavioral therapy.

As shown in Table 5, about two-thirds of programs involved youths in service planning, and nearly half involved youths as members of their advisory group, on planning or implementation committees, or in evaluation or quality improvement activities. Few programs included youths as members of their governing bodies.

Programs were queried about any remaining gaps in services for youths. The most frequently mentioned gaps included youth-specific housing and homelessness services, including needs for more independent and supportive housing, transitional housing, and youth-specific emergency overnight shelters (N=63, 35%). Gaps in youth-specific behavioral health services included outpatient and crisis residential services (N=42, 23%), and gaps in youth-specific employment support included supported employment, job placement, and job development (N=18, 10%).