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Published Online: 6 January 2006

E-Mail Advice

Publication: Psychiatric News
Volume 41, Number 1
https://doi.org/10.1176/pn.41.1.0013a
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When using e-mail or the Internet to communicate with patients, risk-management experts advise psychiatrists to do the following:
•
Make sure that information posted on their practice's Web site is up-to-date and accurate.
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Monitor online scheduling programs carefully to ensure that confidentiality is preserved.
•
Establish security and encryption precautions prior to using e-mail with patients.
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Obtain and document patients' informed consent to communicate with them by e-mail.
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Discuss with patients those topics that you are willing to discuss via e-mail, as well as the benefits, risks, and limitations involved with e-mail communication.
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Check e-mail frequently.
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Print e-mail exchanges with patients and keep them with patients' medical records.

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Psychiatric News
Volume 41 • Number 1 • January 6, 2006
Pages: 13

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Published online: 6 January 2006
Published in print: January 6, 2006

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